European firms trying to manage multiple IT outsourcing relationships

Released on = August 21, 2006, 3:16 am

Press Release Author = Scott Naxton

Industry = Small Business

Press Release Summary = By not looking for multiple IT outsourcing relationship,
companies are taking risk for too much dependency on single source of service
provider.

Press Release Body = Latest survey in outsourcing industry taken for European firms
states that almost 40% large companies of them do not have formal outsourcing
planning. They are struggling to manage IT outsourcing relationships.

Though some major firms had agreement with four or more partners, but the majority
of outsourcing companies do struggle to manage multiple IT outsourcing
relationships. Mike Thompson, Chief Consulting Executive at Pegasus, said, "leading
firms are not paying much attention towards the importance of multiple IT
outsourcing. The are still dependent upon one source for their major outsourcing
task, which could proved to be risky in long term."

"What report shows at first glance is that companies are good while negotiating
terms and conditions with their outsourcing companies for providing reliable
outsourcing services, however, they are still not putting much use of their
resources in finding out better options for planning and management of multiple
outsourcing relationship, " he added.

"You can plan well and negotiate better terms and conditions if you plan your
multiple IT outsourcing business. This will also help you to understand outsourcing
industry closely. In many cases, we have found that outsourcing business
relationships have been jeopardized due to misunderstandings, workloads,
non-commitments of outsourcing service providers. By doing so, in fact, you are
minimizing the risk of operational failure." Mike Thompson suggested

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